Alfa Romeo Giulietta in good hands
Alfa Romeo has dealerships selling the Giulietta across the country and by the end of 2011 Alfa Romeo UK had recorded a volume sales increase of all models of 30.8%.
Alfa Romeo had the third largest manufacturer volume percentage increase for the year.
The results of the J.D. Power and Associates 2011 UK Vehicle Ownership Satisfaction Study (VOSS), placed the Italian car manufacturer among the industry top 10.
It finished in joint tenth position along with Toyota and Volkswagen for the Overall Vehicle Ownership Satisfaction Index, scoring 805 out of a maximum 1,000 points.
This was in advance of the industry average which sits at 794.
The J.D. Power report is made up of four factors with Alfa Romeo in seventh position in the Vehicle Appeal Index category - which carries the largest weighting.
Alfa Romeo’s improvement in its customer satisfaction scores is a clear indicator that the latest additions to the range, including the Giulietta are proving a hit with car buyers
Head of Brand for Alfa Romeo UK, Damien Dally, said it was fantastic news for both Alfa Romeo and their dealer partners as the company entered its second century.
“To be placed tenth in overall customer satisfaction performance is a great achievement and clearly demonstrates the improvements in customer service, ownership appeal and quality that are being made at Alfa Romeo.
“We are encouraged by these results and will strive to continue improving all areas of the customer experience journey.”